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    AI search visibility report · 2026-02-25

    How AI assistants see docusign.com

    docusign.com has an AI visibility score of 74/100. The site passed 27 of 34 tests. Its strongest areas are Content Freshness and Technical Accessibility. The areas to improve are Schema.org Markup and Citation & Source Quality.

    How ChatGPT, Claude and Perplexity read docusign.com

    Readability85/100

    Result: strong. 4 of 4 tests passed.

    High readability with clear, active voice and appropriate sentence lengths for a professional audience.

    Schema.org Markup30/100

    Result: weak. 3 of 5 tests passed.

    Very minimal schema. Only a basic WebSite block is present. Missing Organization, Product, and BreadcrumbList.

    Authority & Trust Signals70/100

    Result: average. 4 of 5 tests passed.

    Strong brand trust signals (1.7M customers, Newsweek award) but lacks specific author credentials and detailed publication history.

    Citation & Source Quality50/100

    Result: weak. 2 of 4 tests passed.

    Claims are made about market leadership and customer counts without direct links to primary data sources or third-party verification.

    Content Freshness95/100

    Result: strong. 3 of 4 tests passed.

    Excellent freshness signals with 2026 dates for webinars and product releases visible in the content.

    Content Structure75/100

    Result: average. 4 of 4 tests passed.

    Good use of semantic sections, but the heading hierarchy skips H2 levels in the product feature sections.

    Entity Definition65/100

    Result: average. 3 of 4 tests passed.

    Brand entity is clear, but individual author entities and term definitions for technical jargon (like IAM) are not structured for LLMs.

    Technical Accessibility90/100

    Result: strong. 4 of 4 tests passed.

    Excellent technical SEO with descriptive meta tags and social graph data. Content is accessible.

    How docusign.com can improve its AI visibility

    • Implement Comprehensive Entity Schema (high priority)
    • Define Author Entities with Person Schema (high priority)
    • Strengthen Fact Verification with Citations (medium priority)
    • Correct Heading Hierarchy Skip (medium priority)
    • Explicitly Allow AI Crawlers (low priority)

    How docusign.com compares to its competitors