AI search visibility report · 2026-05-14
How AI assistants see salesforce.com
salesforce.com has an AI visibility score of 88/100. The site passed 30 of 34 tests. Its strongest areas are Content Freshness and Schema.org Markup. The areas to improve are Citation & Source Quality and Entity Definition.
How ChatGPT, Claude and Perplexity read salesforce.com
Readability85/100
Result: strong. 4 of 4 tests passed.
Professional and clear, though slightly high on industry jargon (CRM, AI agentique, Cloud).
Schema.org Markup95/100
Result: strong. 5 of 5 tests passed.
Highly comprehensive JSON-LD including Organization, WebPage, FAQPage, and Offer.
Authority & Trust Signals85/100
Result: strong. 3 of 5 tests passed.
Strong corporate trust signals with clear contact info and trust pages, but lacks granular social proof (reviews) on the homepage.
Citation & Source Quality60/100
Result: average. 3 of 4 tests passed.
Claims are made (e.g., 'CRM n° 1') but lack direct outbound links to primary data sources or third-party verifications.
Content Freshness100/100
Result: strong. 4 of 4 tests passed.
Excellent freshness with a dateModified of 2026-05-14, matching the current date.
Content Structure80/100
Result: strong. 4 of 4 tests passed.
Good use of semantic HTML and clear organization, though heading hierarchy is slightly cluttered by navigation elements.
Entity Definition80/100
Result: strong. 3 of 4 tests passed.
Strong brand consistency and clear 'About' context in schema, but lacks individual author entities.
Technical Accessibility95/100
Result: strong. 4 of 4 tests passed.
Excellent technical setup with social meta and descriptive metadata. Content is accessible.
How salesforce.com can improve its AI visibility
- Implement Review/Testimonial Schema with Specific Quotes (high priority)
- Associate Content with Expert Entities (Person Schema) (medium priority)
- Add Authoritative Third-Party Citations (medium priority)
- Refine Heading Hierarchy for Main Content Body (low priority)
How salesforce.com compares to its competitors
- Microsoft Dynamics 365 (microsoft.com)
- HubSpot (hubspot.com) — score 86/100
- Oracle CX (oracle.com) — score 79/100
- SAP Customer Experience (sap.com) — score 0/100